FAQs - Advice

Our Advice

We believe that every client should expect value for their money and the highest standard of care and service from the very first moment that you make the first contact with us. Since we have a vast amount of experience in the business we thought it would be useful to use this knowledge to provide guidance, support, care and outstanding personal service to families during such a difficult time.


We want to make sure that the deceased get the send-off they deserve and therefore, we want to guide you through the process so that it can be easier for you to get everything done. 

Decisions you need to make and things you should consider:

  • Preparation of death certificate from the hospital
  • Whether you will need burial, cremation, or repatriation
  • Coffin, Casket and Urn selection
  • Motor hearse selection
  • Embalming of deceased
  • Dressing the deceased
  • Where the deceased should rest prior to the funeral
  • Where the funeral is to be held
  • Who is to conduct, and who is to speak at the funeral service
  • Whether to have floral tributes or donations to charity
  • Whether you want an organist, a singer or a choir for the ceremony
  • Who the pallbearers are going to be
  • Who is to be informed of the death
  • Preparation of burial site or grave
  • Newspaper notices
  • Printing of mourning cards (santi)
  • What costs are appropriate